President’s Message

November and December are the months for giving thanks, and I have much for which to be thankful. I am blessed to be able to do work I love, and to work with a team of exceptional coaches who have worked diligently to create positive change within our Chapter. As I look back on this year I am quite pleased with the progress we have made in improving our policies and processes in our operations while building relationships and capabilities in our team. When I took on the role of President I discovered various challenges that caused hiccups in the transition from one Board to the next. Some of these challenges included:

• Various Chapter accounts such as Facebook, Twitter, Zoom and others were created using individual Board Member’s email addresses, causing difficulty in transferring ownership of these accounts from one President to the next, and as a result we found ourselves locked out of our Facebook and Twitter accounts for several months earlier this year. We also missed some billing renewal notices because notices were sent to now defunct email addresses.

• Board documents were stored by individuals who created them on their own private systems, which limited access to documents and resulted in a loss of historical data from year-to-year.

• Our website was built on a platform with a significant administrative learning curve that only a few Board Members had limited experience with, thus requiring dependence on third party administrator at significant expense for technical support.

• We required multiple stand-alone systems for website, email communications, event registration and payment transactions, each with separate administrative responsibilities.

Our Board decided to tackle each of these issues in an attempt to simplify the administrative duties of the Board and deliver a better experience for our members. Some of the changes we implemented include:

• We created a Chapter email address to be used on all Chapter accounts such as Facebook, Twitter, Zoom, etc. Access to this email address is transferred to the incoming President each year, and to allow for resetting of account passwords to maintain security.  

• We purchased a Chapter Dropbox account to have a shared depository for all Chapter documents and created a file structure protocol to make it easier to find what we need quickly. Access to this account can easily be shared with incoming Board Members ensuring historical data is not lost as we transition from one Board to the next. 

• We successfully implemented Club Express, a website and member management software system with an easier learning curve, greater functionality, lower cost, and free phone and email support for Administrators and Users. 

• Club Express offers an integrated system that includes email communications, event registration, payment transactions, survey capabilities, links to social media, and automation to reduce the administrative burden of managing our Chapter.

Why does all of this matter? Reducing the amount of time and expense required for administrative duties frees the Board to spend more energy and resources on activities that deliver more value to our members and guests while fulfilling our strategic vision and mission. And, it makes serving on the Board more FUN!

If you are interested in helping to shape the future of our Chapter, please consider volunteering for a role on our Board of Directors or serving on a committee. We have a variety of opportunities available. Contact us at mail@icfsacramento.org and let us know how you can contribute and we will match you with a volunteer opportunity.

With gratitude,

Tina R. Shaw, PCC
President, ICF Sacramento

January 9^th Chapter Meeting

Ready to kick off 2018 with set Goals and a Vision for your Coaching Business?

Want to help our Chapter rock, and have more of an impact on the business community, and your bottom line? Then join us for a mid-day, Town Hall style meeting on Tuesday, January 9th. This is YOUR chance to lend YOUR voice to help shape the future of ICF Sacramento Charter Chapter, and our profession, as we move into 2018.

At this interactive meeting, the Board of Directors will share what we have planned for the coming year.  More importantly though, we want to hear from YOU. How can we best meet YOUR needs?  And, how might we engage you – whether you are a new or seasoned coach?  To help set you up for success, we will conduct a couple of activities to assist you in clarifying your professional goals for 2018.  Leave with a plan of action and a framework that you can use for your own clients. 

Join us for this important January meeting! Please come out, and share your thoughts, and creative ideas, about how we can reach our strategic objectives for the coming year.  Together we will guide our local Chapter, and one another to continued success. 


ICF Sacramento Charter Chapter Members and Chapter Affiliates attend Free, but please RSVP.  Guests: Please RSVP and pay guest fees of $15 via PayPal or $20.00 at the door.

        Don’t wait too late to register.  RSVP